Are you ready to adopt the cloud?
The insurance industry is not known for being a technology pioneer. Many insurers have been hesitant to embrace new technologies, and that applies to cloud as well as others. However, much as they did...
View ArticleHow insurers can boost their readiness for cloud adoption
A recent Accenture study indicates insurers recognize the many benefits of cloud adoption and, as I explained in my previous blog post, are ready to get started on their transformation. While that’s...
View ArticleKey steps for optimizing your cloud transformation
We know from Accenture’s Cloud Readiness Study that insurers recognize the many benefits of cloud adoption and are ready to get started on their transformation. As I explained in my previous post,...
View ArticleFuture Systems—avoiding the “innovation achievement gap”
Many C-suite executives in insurance are scratching their heads about why the investments they have made in technology aren’t delivering the returns they expected. Now more than ever, with unknowns...
View ArticleFuture Systems—culture matters as much as technology
In my first blog in this series about Accenture’s Future-ready insurance systems study, I described how insurance Leaders and Laggards differ in terms of their technology investments. This time, I’ll...
View ArticleFuture Systems—boundaryless, adaptable and radically human
My earlier posts in this series about Accenture’s Future-ready insurance systems study showed how and why insurance Leaders and Laggards differ in terms of their technology investments. In this blog,...
View ArticleThe Unique Threat of Tech Companies in Insurance
For years, the established insurance industry has viewed insurtech start-ups as disruptors. And rightly so—they are nimble, responsive to customer needs and built on modern technology. But there’s a...
View ArticleTalk vs. Action: The Limited State of Diversity in Insurance
Diversity is talked about a lot in today’s business world: equal pay, the board of director diversity, hiring diversity, promotions, etc. Every element of a business is analyzed to determine if and...
View ArticleBe open and honest about diversity challenges
My previous blog post in this series was focused on data to analyze how much, or how little, the insurance industry increased diversity in the last five years. In this post, I want to highlight...
View ArticleOne size does not fit all: New working models should consider job
Where and how we work has changed. Not surprisingly, “anywhere, everywhere” is a core trend in our recently published Insurance Technology Vision 2021. While much of this conversation revolves around...
View ArticleHow employee sentiment impacts new working models
My first post in this series analyzed data to show how different job functions (HR, operations, technology and sales) viewed working models differently—and how leaders should take that into account...
View ArticleGetting it right: Why is claims satisfaction so high?
An insurance claim comes at a stressful time in a customer’s life, often making it a negative experience. At least, that’s what you might assume. That’s why I was surprised when our latest research...
View ArticleHow to address the urgent insurance workforce gap with technology
The insurance industry is experiencing a growing talent shortage. While this challenge has been anticipated, much of the discussion on solutions is often generalized to the entire workforce. But not...
View ArticleInsurance News: International Women’s Day Special Edition
In celebration of International Women’s Day, we are delighted to be part of a panel of extraordinary women leaders for this special edition of Insurance News Analysis. We discuss the strides being made...
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